High-Risk Work Licence FAQ: Everything you need to know in Qld and beyond

On the Job Training - HRWL & Earthmoving Training Facility

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We often get questions about what happens if your High-Risk Work Licence expires, or the difference between a unit of competency and a licence. This guide was put together by the team at OTJT to answer those questions in one place, in plain English. – Everything You Need to Know in Queensland Thinking about getting (or renewing) your High-Risk Work Licence in Queensland? Whether it’s Dogging, Rigging, Cranes, EWP or Forklift, here’s your complete guide - from training to testing to keeping your licence current.

What is a High-Risk Work Licence?

A High-Risk Work Licence (HRWL) is a legal requirement under Queensland’s Work Health and Safety Regulation for anyone operating a certain plant or performing high-risk work – like dogging, rigging, scaffolding, or operating cranes and elevated work platforms.

The licence is issued by Workplace Health & Safety Queensland (part of the Office of Industrial Relations) or other state or territory SafeWork authority. It proves you’re competent and safe to perform high-risk work anywhere in Australia.

At On the Job Training (OTJT), we deliver the accredited training and assessments that lead to these licences – but the actual licence itself comes from Workplace Health & Safety Queensland (WHSQ) once you’ve passed your assessments.

What’s the difference between a Unit of Competency and a Licence?

In short: the unit measures your learning, the licence confirms your legal authority to do the work.

📝 You must apply for your High-Risk Work Licence within 60 days of completing your assessment – or you’ll need to be reassessed on all NAIs at your own expense.

A lot of people are surprised to learn that completing a unit of competency and getting a High-Risk Work Licence are two different steps. There’s a good reason for that.

The unit of competency is your vocational training. It teaches you the skills and knowledge to safely perform the work. Your trainer assesses whether you meet the national standards for that unit.

The licensing process is a legal requirement. WHSQ needs to make sure that anyone performing high-risk work has been assessed under the nationally approved licensing system, which includes the National Assessment Instruments (NAIs). These are standardised across Australia to ensure everyone is tested the same way, regardless of where they train.

The High-Risk Work Licence Process (Step by Step)

  1. Choose your course – e.g. Dogging, Rigging, or Crane Operation.
  2. Train and be found competent – earn your Statement of Attainment.
  3. Sit your NAI assessment – theory + practical under WHSQ standards.
  4. Receive your Candidate Assessment Summary (CAS).
  5. Apply for your HRWL from Workplace Health & Safety Queensland within 60 days.
  6. Pay the licence fee and wait for your HRWL card to arrive.

As soon as you’ve applied for your HRWL you’re good to start work. You can use the confirmation of your application from WHSQ as proof until your HRWL arrives in the post.

How hard is the High-Risk Work Licence assessment?

The NAI assessments are designed to keep the industry safe – so yes, they’re challenging.
You’ll need to demonstrate precise, safe techniques and score a high pass rate in the theory component and calculations before moving on to the performance assessment tasks to pass.

At OTJT, we don’t just throw you in the deep end. We give you access to:

  • Small, supportive classes (day or night)
  • Real plant and equipment
  • Practice guides and pre-course study
  • Trainers with years of high risk work experience
  • Free first reassessment if you don’t pass on the first go

We get it – the NAIs are tough because the stakes are high. We’ll help you prep properly so you can pass with confidence.

What happens if I fail or need to be reassessed?

If you don’t achieve competence in one or more NAIs, you’re entitled to one reassessment free of charge.

After that, reassessment fees apply – typically $250 per attempt, plus retraining if required. For group or private bookings, reassessment quotes may vary.

Many RTOs charge for every re-sit – so this free retake policy is part of OTJT’s commitment to giving every student a fair shot.

How long does a High-Risk Work Licence last?

Your HRWL is valid for five years. After that, it’s your responsibility to renew it with WHSQ or relevant SafeWork authority.

You can apply to renew your licence up to 12 months after it expires.

During that time, you cannot legally perform high-risk work until your licence is renewed – but you won’t need to redo the course or reassessment if you renew within the window.

What happens after the 12-month grace period?

Here’s the official line from WHSQ and Safe Work Australia:

“If your High-Risk Work Licence has been expired for more than 12 months, you must complete training and assessment again before reapplying.”

That means you’ll need to be reassessed under the current National Assessment Instruments (NAIs) and prove competence in the current version of the unit of competency (or its nationally equivalent unit, if the code has changed).

What that means in reality

Let’s say you once held a C6 Slewing Mobile Crane Licence and let it lapse 3 years ago.

You can’t just renew it online anymore – you’ll need to:

  • Enrol in the current accredited training unit (since codes and content change over time)
  • Refresh your theoretical and practical skills to meet today’s WHS standards
  • Pass the latest version of the NAIs
  • Apply again as a new applicant through WHSQ or or local SafeWork authority
 

If you originally obtained your licence before units of competency were required, or if your old training unit has since been superseded and is not equivalent to the current one, you may need to complete the current unit of competency before being reassessed.

Always check with your RTO or SafeWork authority to confirm which version of the unit applies to your licence class.

In short – once you’re past that 12-month mark, you’re essentially starting over. That’s why it’s worth setting a reminder to renew before your expiry date and keep your contact details up to date with your local SafeWork authority to ensure you receive reminders (ie email, phone number & postal address).

What if my High-Risk Work Licence is cancelled or suspended?

If your licence is suspended or cancelled, you’re not permitted to perform that class of work.
Depending on the reason, you may need to:

  • Retrain and be reassessed,
  • Reapply for your licence, and
  • Satisfy any conditions set by WHSQ.
 

Always keep your contact details current so you receive renewal or compliance notifications.

How much does a High-Risk Work Licence cost?

  • Training cost: varies by unit and RTO – see individual OTJ Training course pages (our prices range from $650 for forklift (LF) to $2990 for an open class mobile crane licence (C0)).
  • Licence application fee: set by WHSQ or local start SafeWork authority (approx. $109.71  as of Nov25).
  • Funding: CSQ funding eligibility may apply – check your eligibility on our Funding Info page.

How a Good RTO (Like OTJT) Supports Yo

The quality of your RTO can make or break your HRWL journey.

Here’s what to look for – and what you’ll get with On the Job Training:

🔷 Real equipment – not simulators alone. We train on 8 cranes (2 towers), earthmovers and hoists in our Stapylton yard.
🔷 Small classes – so you get hands-on time and one-on-one coaching.
🔷 Free first reassessment – because confidence takes practice.
🔷 Flexible scheduling – day, night and weekend options.
🔷 Award-winning trainers – who’ve actually worked in the roles they teach.
🔷 VR crane simulation – Australia’s only RTO offering this tech for HRWL prep.
🔷 Funding help – CSQ-eligible training to keep your costs down.

We don’t just train you for the ticket – we help you build the skill, confidence, and safety mindset to take it on site.

Do I need a High-Risk Work Licence for earthmoving plant?

This is one of the most common questions we get, especially from people starting out in civil, quarrying or mining.

In most cases, you do not need a High-Risk Work Licence to operate earthmoving plant such as:

  • Excavators
  • Skid steers (Bobcats)
  • Front-end loaders
  • Rollers
  • Haul trucks
  • Water trucks
  • Dozers
 

These machines fall under earthmoving plant rather than high-risk work in Queensland. That means a HRWL is not required unless a specific situation triggers it.

So, when would a licence be required?

There are a few exceptions to the general rule:

  1. Driving the plant on a public road
    If the machine is being operated on a public road or shared traffic area, the operator may need:
    • the correct class of Queensland or local state or authority driver’s licence, and
    • compliance with road rules and registration requirements.
  2. If the plant is fitted with a crane jib
    If an excavator, telehandler or similar plant is fitted with a lifting attachment (like a hook or jib) and used to dog or lift a load, then the personnel  may need:
    • Dogging HRWL (DG)
    • or a relevant crane licence class, depending on the task.
  3. If the work itself is classified as high risk
    Even earthmoving equipment can cross into high-risk territory if the activity falls under a regulated HRW, for example:
    • using plant to install precast concrete panels
    • performing work that meets the definition of dogging or rigging
    • lifting loads over people or in complex lift environments

What qualifications do you need instead?

Although you may not need a HRWL, you still need to be trained and competent to operate the plant. This is usually achieved through:

  • A nationally recognised unit of competency (for example, RIIMPO320F Conduct civil construction excavator operations)
  • A workplace VOC (Verification of Competency)
  • Site-specific training and familiarisation
 

At OTJT, we run nationally recognised earthmoving courses for excavators, skid steers, loaders, rollers and more, plus VOCs for the civil, quarry and mining sectors.

What High-Risk Work Licences can I get through OTJT?

We deliver a full range of high-risk work licence courses that lead to the following classes:

Each course includes theory, hands-on training, and assessment at our Stapylton training yard between Brisbane and the Gold Coast.

We can also train and assess many other licences, so feel free to give us a call to see if we can come to an arrangement outside our usual training and licensing assessment schedule here in Qld or NSW on 07 3807 6061.

How do I apply for a High-Risk Work Licence in Queensland?

After you are successfully assessed by the WHSQ-accredited assessor, WHSQ will email you directly. This email includes two important details:

  • Assessment Event Number (AEN) – this links your assessment event to WHSQ’s system.
  • Assessment Notification Number (ANN) – this confirms your successful NAI outcome and triggers your eligibility to apply.
 

You must use the link in that email to lodge your application.

Here is the correct process:

  1. Wait for your WHSQ email containing your AEN and ANN.
  2. Click the link provided to access Online Licence Services.
  3. Follow the prompts to start your High-Risk Work Licence application.
  4. Provide required ID (for example, CRN and current driver’s licence) so your identity can be verified.
  5. Pay the application fee for each class you are applying for ($109.71 as of Nov25).
  6. Submit your application and wait for your HRWL card to arrive in the post (up to 3 weeks from the time of application).
 

Important: You do not need to upload your Statement of Attainment or Candidate Assessment Summary. Your assessor submits your assessment results directly to WHSQ after each component of the NAI.

Remember: you have just 60 days from your assessment date to apply – otherwise, you’ll need to be reassessed on all NAIs again.

What are the AEN and ANN used for?

When you finish your High-Risk Work Licence assessment, your assessor submits the results directly to WHSQ. Once WHSQ receives and processes this, they generate two numbers:

  • Assessment Event Number (AEN): This identifies when and where your assessment took place. It links your practical and theory assessments to the official licensing system.
  • Assessment Notification Number (ANN): This confirms your successful outcome in the NAI and tells WHSQ you are eligible to apply for your licence.
 

Both numbers are used behind the scenes to match your application with the assessment your assessor submitted. This is why WHSQ emails you directly with these numbers before you apply. You can’t start your application until WHSQ has generated them.

How can I prepare to pass my HRWL assessment?

  • Complete your pre-course study material. After completing the Unit of Competency, OTJT can provide study checks, guides, podcasts and demo video to support your prep.
  • Get plenty of hands-on time in the yard until you’re ready.  A good RTO will give you plenty of opportunity, equipment and machinery to do so.
  • Rest up before assessment day – it’s a big one.
  • Bring correct 110 points of ID and PPE.
 

At OTJT, we’ll guide you through every step – from your first day in the classroom to your final lift in the yard.

Each course includes theory, hands-on training, and assessment at our Stapylton training yard between Brisbane and the Gold Coast.

We can also train and assess many other licences, so feel free to give us a call to see if we can come to an arrangement outside our usual training and licensing assessment schedule here in Qld or NSW on 07 3807 6061.

Final Thoughts

If you’re unsure where to start, have an expired licence, or just need help understanding the steps, our team is always happy to chat you through your options. We talk to hundreds of students a month who feel the same way, so don’t hesitate to reach out.

Getting your High-Risk Work Licence isn’t just about ticking a box – it’s your ticket to safer, higher-paying work in construction, transport, and heavy industry.

At OTJT, we’ve helped thousands of Queenslanders lift their game – and we’re ready to help you too.

👉 Ready to get started?

 View our High-Risk Work Licence Courses →

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