Setting You Up for Success with the LLND Skills Check

Setting You Up for Success with the LLND Skills Check

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What are the Standards for RTOs and what changed in 2025?

The Standards for RTOs are the national framework that ensures all Registered Training Organisations (RTO) deliver high-quality training that leads to real outcomes for students. In 2025, these standards were revised to simplify expectations and place even greater focus on the learner — especially in four key areas: student outcomes, learner support, training and assessment quality, and governance.

A key shift is how RTOs identify and support learners earlier in the enrolment process — and that’s where the LLND Skills Check comes in.

If you’re booking accredited training for yourself or your team in 2025, you may notice a new step in the enrolment process: completing a short LLND (Language, Literacy, Numeracy and Digital) Skills Check before we can confirm enrolment.

We know this is a change, and it may not always be the most convenient step. But we want to be clear, supportive, and up front about why it’s required, what it involves, and how it ultimately benefits every learner.

🔗 Why is a LLN & Digital Literacy Skills Check required before enrolment?

Under the Standards for RTOs 2025, all Registered Training Organisations must determine a learner’s suitability for their chosen training before enrolment is finalised. This includes identifying any support needs in LLND skills and giving the learner a chance to:

  • Review their results
  • Understand the support available
  • Decide if they want to proceed, before they become financially or emotionally invested
 

This requirement is outlined under Outcome 2.1: Determining Learner Suitability.

The standard states that: “Prior to enrolment, the RTO determines whether the learner is suitable to undertake the training product, including identifying whether the learner has the language, literacy, numeracy and digital skills required.”

While the phrase ‘before money changes hands’ does not appear in the legislation, ASQA, the VET regulatory body and industry experts have clarified in guidance materials and webinars that enrolment is considered finalised once payment is processed or training begins. Therefore, LLND skills must be assessed, and any necessary support discussed before accepting payment or confirming enrolment.

🌟 What’s the intention of this standard?

The LLND requirement is not about putting up barriers — it’s about giving learners the best chance at success.

Many students start strong but struggle during training due to reading, writing, numeracy or basic digital tasks. By understanding their current skill levels before they begin, we can offer the right support from day one.

This helps:

  • Reduce stress during assessments
  • Support safer work outcomes (especially in high-risk training)
  • Build learner confidence

🧰 How we support learners who may need a hand

If a student’s LLND Skills Check shows they may benefit from support, we provide practical, flexible options — with no judgement and no barriers.

We offer:

  • Early access to course material: Study guides, theory content, podcasts and demonstration videos available ahead of training to help learners feel more confident and prepared.
  • Yellow paper handouts: for easier reading (great for students with dyslexia or processing differences)
  • Extra time: in theory or practical training and assessments, where needed
  • Assistive technology: such as speech-to-text on devices and calculators (where allowed & appropriate)
  • Flexible delivery: The ability to delay or split assessments
  • One-on-one trainer support: (in-person or over the phone), where possible and at our discretion — note this may attract a fee if outside scheduled training time
  • Clear, no-pressure conversations: about whether they’d like to proceed with the course
 

We’ll never proceed with enrolment until the learner confirms they’re happy to continue — with a support plan in place if needed. Support plans are recorded in the student’s file and may be revisited during training to ensure they remain appropriate and effective.

If a learner feels they would benefit from further skill development before enrolling, we encourage them to explore additional support options. One trusted resource is the Reading Writing Hotline.

📅 OTJ Training’s Policy and Process

All new students (i.e. anyone who hasn’t previously trained with us) must complete the LLND Skills Check before we confirm enrolment.

Here’s how it works:

  1. Booking Request Received (via booking form, over the phone or via the learner’s employer)
  2. Student is invited to complete the LLND Skills Check
  3. Learner completes the quiz (approximately 10 mins)
  4. Results are reviewed by the OTJ Training Team
  5. If all looks good, we send the deposit link to confirm the enrolment (unless a PO is provided)
  6. If support is needed, we provide detailed info or speak to the learner directly with available support options, agree a support plan and give the learner the choice to proceed or not
 

We don’t confirm the enrolment until the student has received their LLND result and agrees to continue.

😊 We get it…it’s a change

We understand that for employers managing group bookings, or learners who are keen to just “get in and get started,” this can feel like a hurdle. But we truly believe it’s a positive step that sets everyone up for success.

Our job isn’t just to deliver training — it’s to make sure learners have the best chance of completing it confidently and competently, while trying to minimise stress.

👥 FAQs

Q: Is this just an OTJ Training policy or a national requirement?
A: This is a national requirement under the Standards for RTOs 2025. All RTOs must assess learner suitability before enrolment.

Q: What if a learner scores low in the skills check?
A: No problem. We simply offer support resources and strategies, and the learner can choose whether to proceed. It’s not pass or fail; just a chance to get prepared.

Q: What if the student has completed training with OTJ Training before?
A: If a learner has already completed training with OTJ Training before, before we implemented this policy on 1 July 2025, then they won’t need to complete an LLND Skills Check, as we have records of their foundational skill levels and relevant support plans to support them. 

Q: What if the student has completed an LLND Skills Check with OTJ Training before?
A: If a learner has already completed an LLND Skills Check with OTJ Training, they won’t need to do it again.

Q: Can we get a report of learner results for our records?
A: Absolutely. Just let our team know during the booking process. Employers will need to have express permission from learners, though.

If you have questions or want to learn more about how we support learners, feel free to reach out. Our team is always happy to help.

Student Support Policy: View our Student Support Policy

LLND Skils Check: https://llnd.onthejobtraining.edu.au
Email: admin@onthejobtraining.edu.au
Phone: 07 38076061

Let’s work together to build confident, capable learners — starting before day one.

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